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  • Technical Consultant – SM-SPE MF

Industry IT
Location Chennai
Experience Range 6 - 8 Years
Qualification Graduate
Not active

Functional IT Software-Other
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
www.magna.in
Roles and Responsibility

Job Title: Technical Consultant – SM SPE

Location: Chennai

Experience: 6-8 yrs

Notice Period: 15-30days / Immediate

Primary Skills:  Proficiency in SM Modules

Secondary Skills: JavaScript's, Basic's and SQL Queries, integration of Connect IT, UCMDB, OMI, AM, LDAP, Email

 

Job description:

  • Must have the ability to conduct workshops for ITIL Process and SM Modules. Overall 6-8 years of experience
  • Must have the ability to understand RFP and Prepare SM and Its integration solution based on RFP
  • Must have the ability to gather requirements both for presales and implementations
  • Must have the ability to consult, suggest and propose best practices in SM and its integration.
  • Must have hands on experience in Deploying SM on HA and DR architectures both on Windows and Linux Platform.
  • Must have the ability to Create UAT, QA Test, PIV Test and Regression Test plan/cases.
  • Must have hands on experience in full deployment of SM and its components along with its integration (Minimum 3 Full Projects)
  • Must have the ability to create and review HLD and LLD with required architecture diagrams.
  • Must have the ability to create documents sets like Implementation and Configuration Guide, SOP, RCA, Health Checklist, Training Manuals and User Guides
  • Must have the ability to suggest, propose, and execute Performance upgrades and SIP for new and existing customers
  • Must have the ability to suggest, propose, and implement automated health checks, Monitoring and SOP
  • Must be an expert in integrations such as Connect IT, UCMDB, OMI, AM, LDAP, Email (Inbound and Outbound)
  • Must have the knowledge on MF Stacks of tools (HPE and MF) and ability to understand the integration possibilities with each of them
  • Must have the knowledge on Dockers and Kubernetes, its working and components
  • Must have hands on experience in integration using Web services (SOAP and RESTAPI) (Minimum 2 Projects)
  • Must have expert skills on JavaScript's, Basic's and SQLQueries and used them in SM implementation
  • Must have hands on experience on using upgrade utility and handling upgrades (Minimum 3 Full Upgrade projects)
  • Must have hands on experience on implementing SSL and SSO
  • Must be an expert in configuring using Process Designer, JavaScript, Document engine, SMIS, Web services, Triggers, Wizards, Macros, Format, Format Control, Links, Display Option and Display Screens
  • Must have understanding of in house RAD applications (both understanding the application and how to call them in various tailoring/customizations)
  • Must have the ability to Train Colleagues, Customer and New Joiners
  • Must have good knowledge on Infrastructure and Network components and their working
  • Must be Certified in ITIL foundation V3 and SM 9 Software
  • Good to be Certified in SM 9 Implementation
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