• Assistant Manager – Operations

Industry Insurance
Location Hyderabad
Experience Range 5 - 10 Years
Qualification Any Degree
Not active

Functional ITES / BPO / KPO / Customer Service / Operations
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
www.magna.in
Roles and Responsibility
  • Must  be a graduate (Any stream) with 5–6 years’ exp. in Non-Voice BPO industry
  • Min.  2  years’ exp. in Team Handling (Min. Span of 15–20 people)
  • Excellent Interpersonal skills
  • Strong Proficiency in MS Office
  • Sound Reporting / MIS Skills
  • Exposure to all facets of Operation Management
  • Six Sigma Knowledge / Certified / Trained
  • Strong Exposure to People Mgmt., Performance Mgmt. and Client Management
  • Well averse with Process Metrics and Process Reengineering
  • Transition Experience preferred
  • Preferably from US Healthcare industry
  • Open to Night Shifts
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