·
Responsible for managing
Server related Incidents/Service Requests and Change Requests within the
defined SLA
·
High level of proficiency in
VMware VSphere/Citrix Xen Desktop, vShield Windows
·
LINUX administration and
Troubleshooting
·
Administration of Public
Clouds: AWS / MS Azure
·
Scripting Tool: PowerShell
and VB Script
·
Provide technical guidance to
other team members
·
Collaborate across
products/vendors and geography to come up with a compelling solution
·
Provide recommendations to
improve and address/lead critical issues and root cause analysis
·
Actively contributes to the
troubleshooting performance tuning of Virtualized servers
·
Perform necessary Virtualized
infrastructure maintenance activities and migration as required
·
Ability to identify
scalability performance and integration issues and propose optimal solutions
·
Required to work as on-call
support to provide 24x7 support