·
5 to 6 years of experience in
Non-Voice BPO industry
·
2 years’ experience in Team
Handling
·
Excellent Interpersonal
skills
·
Strong Proficiency in MS
Office
·
Sound Reporting/ MIS Skills
·
Exposure to all the facets of
Operation Management
·
Six Sigma Knowledge /
Certified/ Trained
·
Strong Exposure to people
management, Performance Management and Client Management
·
Well averse with Process metrics
and Process Reengineering
·
Transition Experience
preferred
·
Preferably from US Healthcare
industry