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  • CFT Engineer

Industry Insurance
Location Hyderabad
Experience Range 3 - 6 Years
Qualification Any Degree
Not active

Functional Telecom / IT-Hardware / Tech. Staff / Support
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
www.magna.in
Roles and Responsibility

Skills: Communication Skills, troubleshooting, handling Tickets, Escalations with

International Voice Process / Semi Voice Process Experience

  

Roles & Responsibilities:

·         Voice and Mail support for customers

·         Request Management, Work Order/Job ticket

·         Handling Ticketing issues

·         Call Escalations and good Knowledge on Technical issues

·         Ticketing tools (BMC Remedy) etc

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