Toggle navigation

  • Network & Security Operations

Industry Insurance
Location Hyderabad
Experience Range 2 - 5 Years
Qualification Any
Not active

Functional IT Software - Network Administration / Security
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
www.magna.in
Roles and Responsibility

Soft Skills

·         Solid written and verbal communication skills

·         Able to multitask and prioritize effectively

·         Effective partnership & collaboration

·         Creative/innovative

 

Job Description

·         This role is primarily responsible for 24x7 monitoring of the Security & Network infrastructure

·         They respond to potential incidents and perform incident first action within agreed SLAs

·         This role applies technical skills to a variety of IT technologies, computing systems, programs, systems and networks

·         Coordinate with other technical support groups to drive problems towards remediation

·         Provide service improvement recommendations basis trending analysis. It is essential for them to integrate and share information within the team

 

Key Roles and Responsibilities:

·         Round the clock shifts (24/7) Monitoring, Incident Management, Reporting

·         3 to 4 years of experience supporting technology platforms such as computer systems, networks, or applications.

·         2 years of experience using MS Office suite, especially MS Excel for reporting metrics/dashboard, etc.

·         Experience in ITSM (Incident/Change/Problem Management) ticketing tool like Remedy, Service Now, CA, etc.

·         Any scripting language (nice to have)

A+| A| A-
Job By Location
Job By Function
Jobs By Industry
Jobs By Skills
Jobs by business vertical
Social Network