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  • ATM Helpdesk

Industry Insurance
Location Mumbai
Experience Range 0 - 1 Years
Qualification Any
Not active

Functional ITES / BPO / KPO / Customer Service / Operations
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
www.magna.in
Roles and Responsibility

·         Monitoring health of ATM for its expected up time

·         Handling Help desk activities  ( ticket generation & Assignment with follow up till closure)

·         Close Coordination with all the ATM vendors for ensuring proper functioning of the terminal & better ATM availability

·         Responsible for ensuring updates & follow-ups are systematically conducted within TAT

·         Updating issue status & follow ups in the monitoring tool on time

 

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