•
A solid understanding of how
people go through a change and the change process
•
Experience and knowledge of
change management principles, methodologies and tools
•
Exceptional communication skills,
both written and verbal
•
Excellent active listening skills
•
Ability to clearly articulate
messages to a variety of audiences
•
Ability to establish and maintain
strong relationships
•
Ability to influence others and
move toward a common vision or goal
•
Flexible and adaptable; able to
work in ambiguous situations
•
Resilient and tenacious with a
propensity to persevere
•
Forward looking with a holistic
approach
•
Organized with a natural
inclination for planning strategy and tactics
•
Problem solving and root cause
identification skills
•
Able to work effectively at all
levels in an organization
•
Must be a team player and able to
work collaboratively with and through others
•
Acute business acumen and
understanding of organizational issues and challenges
•
Familiarity with project
management approaches, tools and phases of the project lifecycle
•
Experience with large-scale
organizational change efforts
•
Change management certification
or designation desired
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