Key Roles and Responsibilities:
·
Provide L3 support functions
for OSS tools mainly configuration and customization tools like Atlas, GIS and
planning tools
·
Operates and maintains the
hardware and software systems for Atoll (2G,3G and 4G network and Microwave
Link and Even Flow ( Tool to enable engineers to rollout, upgrade 2G,3G and
network )
·
Holds Site, Maintains high
availability and optimal performance of customers infrastructure and of all IT and
Telecom supported services
·
Continuously improves system
performance and optimizes the existing ways of working
·
Adapts and contributes to the
customization of hardware and software solutions based on customer
requirements, delivering cost efficient services of high quality
·
Aims to resolve incidents and
service requests within agreed Service Level Agreements
·
Co-ordinate with various teams
such as internal Operation, Service Owners, vendors for the necessary action
and escalation
Experience and Skills Required:
·
7 to 10 years of work
experience in IT OSS Application Support
·
Experience OS UNIX, Linux
platform and any DB knowledge, scripting preferably at admin level
·
Knowledge of
telecommunication business in terms of IT and Network technologies
·
Experience in managing the
applications like Atoll, Even Flow
·
Knowledge on Performance
Management & fault management systems
·
Sound knowledge on Service
& Network Assurance Side, Unix Shell Scripting and Python
·
Databases such as Oracle SQL,
Oracle Exadata, MySQL, Sys admin,
·
protocols such as : SNMP,
CORBA, SOAP/XML
·
Experience in a multinational
environment
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