Primary Skill: IT Asset Management
Secondary Skill: Customer Handling
Key Job
Description/Responsibilities
·
Understand customer needs, by
enquiring in an inquisitive manner, provide options to end user and together
arrive at solutions
·
Understanding of IT Asset
Lifecycle from Asset acquisition to management and disposal
·
Ability to learn existing
processes and create new ones where none exists
·
Experience of 2 to 3 years in
performing store inventory management tasks
·
Experience in or
understanding of software lifecycle
·
Collaborate with operations,
security, Talent and other teams to get the job done
·
Knowledge of advanced
features of Microsoft Excel for analysis and reporting
·
Experience of using an
Incident or Service request management tool
·
Experience of using an IT
Asset management tool