Provide technology consulting
to external customers and internal project teams
Responsible for providing
technical support and/or leadership in the creation and delivery of technology
solutions designed to meet customers
Create and maintain effective
customer relationships so as to insure customer satisfaction
Maintain knowledge of leading
edge technologies and industry/market domain knowledge
Actively contribute to
solutions portfolio by providing information ranging from technical knowledge
to methodologies based on experience gained from customer projects
Shape technical direction and
technical strategies within the organization and for external customers
Accountable for consistent
and significant charge ability levels (or expense relief for internal project
teams) and for assisting in meeting or exceeding revenue and customer
satisfaction goals
Contribute to organizations
profitability by generating and cultivating new business opportunities and by
providing technical support for deal proposal development
Applies developed subject
matter knowledge to solve common and complex business issues within established
guidelines and recommends appropriate alternatives
Works on problems/projects of
diverse complexity and scope
Exercises independent
judgment within generally defined policies and practices to identify and select
a solution
May act as a team or project
leader providing direction to team activities and facilitates information
validation and team decision-making process
Ability to handle most unique
situations
May seek advice in order to
make decisions on complex business issues
Demonstrate strong knowledge
in at least three major technology areas
Technical expertise is sought
after and provided to several projects/accounts
Demonstrate in-depth
knowledge of assigned technology and discipline area
Demonstrate
in-depth knowledge of corporate organization and policies
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