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  • Access Management – IT Application Support Analyst

Industry IT Enabled Services
Location Pune
Experience Range 4 - 10 Years
Qualification (B.E)
Not active

Functional IT Software - Client Server
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
www.magna.in
Roles and Responsibility

Manage front-line technical support to end users on various technical issues and problems regarding their Access

Incident, Requests and Problem management

Perform SME role and work on complex technical issues in Access Management

Performing root cause analysis and communicate to groups with various levels of technical knowledge

Managing knowledge articles in the knowledge management repository

Coordinate with different internal teams and/or external parties to conduct and manage special events such as BCP tests, infrastructure change weekends, data Centre maintenance, special event days

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