·
Handle all incoming resource requests, balancing
multiple and conflicting requirements at any one time
·
Partner with WW RACE Leadership to act as a
trusted advisor for interpretation of forecasted resource supply and demand
·
Conduct periodical exchange with Project
Managers to ensure that resources data are regularly updated in the centralized
tool
·
Support Delivery Managers to prepare for future
needs and detect trends for projects to come
·
Analyze resource data highlighting trends and
shortfall in capacity
·
Support Delivery Managers and Project Managers
to Manage schedules and assess project needs and balance these against
available resources as well as identify/recommend consultants to be staffed on
projects
·
Have an understanding of the skill sets and
desired work areas of the pool of resources
·
Collaborate with the Delivery Managers to
identify skills gap and to contribute to training plans
·
Where appropriate, follow escalation routes and
work with other business units to source required skills/resources
·
Work with Delivery Managers to maximize the
utilization rate across the resources and support activities to optimize the utilization
of the resource pool
·
Produce weekly/monthly information to support
the WWRACE Management
·
Play an active role in revising the resource
management process and updating templates related to these processes
·
Resource planning skills with resource
allocation and conflict management experience (in a technical environment)
Skills Required:
·
Experience in various software applications including
Excel, Power Point etc,
·
Demonstrated leadership capabilities and support
key business decisions
·
Adhere to tight deadlines, manage competing
demands effectively
·
Strong interpersonal skills including the
ability to negotiate to fair and reasonable conclusions
·
Proactive communicator and willing to share
information
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