Job Description:
·
Collaborate with
Business, IT Business Partners, Architects and Tech Leads to elaborate on the
requirements
·
Build effective and
productive key business stakeholder relationships (including BPO)
·
Early involvement in solution
design and estimations
·
Understands how the IT
solution supports the Business Process End2End. Has process and IT landscape
expertise in Healthcare
·
Analyze main business
processes and requirements and translate into IT solutions
·
Responsible to maximize
the use and acceptance of standard/catalogue based solutions to support
business needs driving industry best practices processes
·
Responsible to maintain
product backlog with user stories to cover development effort for the upcoming
sprints
·
Develop user stories/
wireframes (both functional and system operational requirements) and work with
client on elaboration and ambiguity resolution
·
Ongoing validation of deliverables
against requirements
·
Flexibly respond to
shifting business needs and priorities
·
Prior to UAT validates
that solution meets business requirements
·
Train key users and
ensure availability of training and support materials
Skills & Experience Required:
·
Proven knowledge of
business process and its KPI’s, including best practices to support the
relevant business processes {Sales and Services processes}
·
4 years of
minimum implementation experience in cloud based
CRM platforms like SFDC Sales Cloud and Financial
Force Professional Services Automation (PSA) is required
·
Customer facing
consulting, good stakeholder management skills are required
·
Acts independently to
determine methods and procedures on new or special assignments. May supervise
the activities of others
·
Prefer
minimum 8+ years of IT experience, including Agile
·
Exercises independent
judgment in methods, techniques and evaluation criteria for obtaining results.
Creates formal networks involving coordination among global
work groups
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