• WMS Consultant

Industry IT
Location Bangalore
Experience Range 3 - 7 Years
Qualification BE
Not active

Functional IT Software- DBA / Datawarehousing
Job Description
About Us
“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
www.magna.in
Roles and Responsibility

·         Be able to understand customer issues and take appropriate actions to resolve the same

·         Own and resolve all cases for global customers, adhering to defined SLAs

·         Document learnings and create knowledge articles for repeated cases

·         Replicate and maintain customer environments

·         Maintain knowledge of customer solution and customization

·         Create and Present webinars for customers

·         Participate in SIG forums and share expertise with customers

·         Maintain sense of urgency and swiftness with all customer interactions

·         Act as Technical/Functional POC for all cases

·         Improve Customer Satisfaction by providing quality and timely solutions to reported issues and follow-up until closure

·         Experience in technical support of enterprise applications or Development experience. And demonstrated track record of supporting Tier 1 and Tier 2 companies (Manufacturing/Retail/3PL)

 

Skills Required:

·         OS Windows, UNIX, DB - RDBMS Concepts, Oracle, MS SQL Server, SQL/ PL SQL

·         Application Related - Java /C -Basics, JVM Architecture, Basics of Integration, Apache /IIS

·         Web-application - Understanding of 3-tier web application architecture, experiencing in configuration and troubleshooting of web servers (WebLogic / I planet / WebSphere) (Good to have)

·         Cloud Infrastructure - Enterprise, Cloud, Network Setup, 2-3 Tier Architecture, Cloud /Hosting Services, Public Cloud Azure, AWS etc.

·         ITIL, Application Support, Customer Management, problem solving skills, MuleSoft, Salesforce

·         Knowledge of JDA/ other Warehouse Management and Transportation Management Solutions

·         Hands on experience on Integrator, MOCA Architecture and MOCA Language

 

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