·
Collaborate with Business, IT
Business Partners, Architects and Tech Leads to elaborate on the requirements
·
Build effective and
productive key business stakeholder relationships (including BPO)
·
Early involvement in solution
design and estimations
·
Understands how the IT
solution supports the Business Process End2End. Has process and IT landscape
expertise in Healthcare
·
Analyze main business
processes and requirements and translate into IT solutions
·
Responsible to maximize the
use and acceptance of standard/catalogue based solutions to support business
needs driving industry best practices processes
·
Responsible to maintain
product backlog with user stories to cover development effort for the upcoming
sprints
·
Develop user stories/ wireframes
(both functional and system operational requirements) and work with client on
elaboration and ambiguity resolution
·
Ongoing validation of deliverables
against requirements
·
Proven knowledge of business
process and its KPIs, including best practices to support the relevant business
processes {Sales and Services processes}
·
4 years of minimum
implementation experience in cloud based CRM platforms like SFDC Sales Cloud
and Financial Force Professional Services Automation (PSA) is required
·
Customers facing consulting,
good stakeholder management skills are required