· Support the following applications/tools: Active Directory, Vormetric, McAfee and CyberArk
· Support platform support knowledge (Linux or Windows)
· Communicate effectively
· Provide support and troubleshoot issues related to Security products like, Vormetric, CyberArk
· Provide platform support - Windows or Linux
· Manage and support McAfee products in client infrastructure
· Provide support and troubleshoot issues which may be related to Security products like, Vormetric, CyberArk
· Provide L2 support to issues related to CyberArk and Thales Vormetric
· Provide Symantec FDE product support and troubleshoot issues related to the product
· Basic networking knowledge, general windows knowledge on security, hierarchy, permissions, etc