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Extensive experience in
ServiceNow & Corporate Services applications in a global environment and In-depth
understanding on core PaaS/SaaS/IaaS platform implementation
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Drive innovation in
ServiceNow and corporate services technology through fast-paced POCs targeted at digitally
transforming the function and the provided capabilities
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Develop design of
architectural solutions including logical and physical architecture diagrams to drive concepts to reality
and define measures to track delivery of results in progressing an agile
Marketing Architecture, driving growth and optimizing efficiency
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Understanding complex
technical challenges, defining pragmatic solutions and communicate key messages to Key Technical/business
stakeholders
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Understanding business
context and translating requirements into a sustainable ServiceNow solution
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Managing the ServiceNow
solution design for complex projects, ensuring best practices, quality and fit for purpose outcomes
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Providing expert insight into
the ServiceNow platform, associated enterprise technologies and roadmap
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Dialogues at architectural,
technical, process and business outcome level
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Self-educate by gathering information and
learnings from peer companies, conferences and events and then turn that
knowledge back into the organization to be ready for future technology
challenges
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Ability to communicate
effectively, both orally and in writing and to translate technical terminology into terms
understandable to non-technical business stakeholders
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Detailed understanding and
experience on the following core technologies / skills are MUST: HTML/XML, Java
scripts, MySQL database, Service-now Glide objects and scripts
·
ServiceNow Supported
Integration interfaces: Data
Import/export sets, Web-services (REST API and SOAP), Email, JDBC/ODBC, JSON, SSO -
SAML2.0
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Update sets, Script Includes,
Business rules, ACL Security scripts, Client scripts
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UI pages, UI Macros, UI Scripts,
UI Policies, UI Actions
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Service portals, Pages,
Widgets, Chat support and Virtual Agent
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Database, Tables and
Structure, DB Views and their implementation in ServiceNow