·
8+ Years of Level 3 support
experience in Windows Support and Administration
·
Hands-on experience on Windows
Clustering Administration and troubleshooting
·
Hands-on experience on VMware
support and troubleshooting
·
Worked on BSOD, Performance
tuning, root cause analysis, crash dump analysis
·
Large scale Windows patching
experience using WSUS & SCCM
·
Good Experience in HP Blade
chassis and Dell Blade and Rack mount server experience
·
Escalation handling in Windows
Support
·
Good Knowledge on Hardware like
IBM, Dell and HP is required
·
TCP/IP, DNS, DHCP knowledge
·
Enterprise server management
experience
·
Have experience on On-Call
support/ P1 incident handling / Escalation handling / RCA Finding
·
PowerShell / batch scripting
experience
·
Hands-on experience on windows
server, active directory, patching tools, server hardware (blade as well as
rack), various enterprise grade antivirus systems
·
Hands-on experience of system
administration on DNS, DHCP, WINS and Group Policies
·
Strong plus for candidate
having working (configure and troubleshoot) experience on breadth of
technologies e.g. terminal servers, windows clustering, MS NLB, VMware,
Hyper-V, Azure, AWS etc
V 0.0.1