• SFDC Business Analyst

Industry : Hospitals/ Health Care
Location : Bangalore
Experience Range : 10 - 15 Years
Qualification : (B.E)
Not active

Functional: Software Development - Others
Job Description
About Us :
Since 1997, Magna Infotech has been a leading provider of Technology Staff Augmentation and Solutions in the Indian Subcontinent. The only staffing company with Industry-Focused Verticals, Magna provides its customers with a comprehensive Talent Management solution specific to an industry, geography or business purpose. Our 10,000+ associates are proficient in 500+ skill sets, across multiple industry sectors. They are ably supported by sophisticated internal tools, an industry-leading fulfilment engine and an unparalleled associate engagement and support framework. For associates and employees, we offer an enriching experience that promotes career growth and lifelong learning. With a customer base of 250+ companies, it’s our constant endeavour to be recognized as a “partner-of-choice".
About Company :
Roles and Responsibility :

·         Collaborate with Business, IT Business Partners, Architects and Tech Leads to elaborate on the requirements

·         Build effective and productive key business stakeholder relationships (including BPO)

·         Early involvement in solution design and estimations

·         Understands how the IT solution supports the Business Process End2End. Has process and IT landscape expertise in Healthcare

·         Analyze main business processes and requirements and translate into IT solutions

·         Responsible to maximize the use and acceptance of standard/catalogue based solutions to support business needs driving industry best practices processes

·         Responsible to maintain product backlog with user stories to cover development effort for the upcoming sprints

·         Develop user stories/ wireframes (both functional and system operational requirements) and work with client on elaboration and ambiguity resolution

·         Ongoing validation of deliverables against requirements

·         Flexibly respond to shifting business needs and priorities

·         Prior to UAT validates that solution meets business requirements

·         Train key users and ensure availability of training and support materials


Skills and Experience Required:

·         Proven knowledge of business process and its KPIs, including best practices to support the relevant business processes (Sales and Services processes)

·         4 years of minimum implementation experience in cloud based CRM platforms like SFDC Sales Cloud and Financial Force Professional Services Automation (PSA) is required

·         Customers facing consulting, good stakeholder management skills are required

·         Acts independently to determine methods and procedures on new or special assignments; May supervise the activities of others

·         Prefer minimum 8+ years of IT experience, including Agile

·         Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results; Creates formal networks involving coordination among global work groups

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