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Minimum of 3 years technical
support experience in a corporate support environment
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Advanced knowledge of Windows
NT/2000/XP/7 required
·
Advanced knowledge of desktop
hardware and common desktop software required
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Advanced knowledge of LAN
connectivity required
·
MCP (Microsoft Certified
Professional) & A + Certification highly preferred
·
Excellent communication (written
and verbal), troubleshooting and analytical skills required
·
Demonstrated patience and overall
courteous behavior when working with internal and external customers
·
Demonstrated ability to work
independently; must be self-motivated and goal oriented
·
Requires lifting, bending,
stooping and moving various computer equipment up to 50 lbs
·
Position may require work on
hands and knees to deploy computer equipment and make repairs
·
Availability to work in excess of
forty hours per week including nights and weekends when projects demand
·
Ability to accurately perform
basic to intermediate mathematical functions
·
Ability to thrive in a fast
paced, rapid changing environment
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