·
Responsible for analyzing,
studying new system solutions
·
Monitoring current systems
along with current processes and implementing new solutions with the goal to
improve overall business efficiency
·
Responsible for resolution
and closure of support related queries and issues within the stipulated time
frame and ensure that the system is up and running
·
Working along with the
stakeholders i.e. vendor, business, operations, etc. to ensure overall
efficiency in the system
·
Analyze and evaluate current
systems
·
Identify new system
requirements
·
Suggest solutions for process
improvement
·
Communicate with users to
understand their additional requirements and needs
·
Work with IT team and
developers to produce new and improve existing systems
·
Regularly test and
troubleshoot
·
Fix issues in a timely manner
·
Train and educate others on
the team
·
Knowledge of relevant
application
·
Knowledge of programming
languages like PL/ SQL and Java
·
Operating System: Windows,
Linux, Solaris and Unix