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Installing configuring administration of VMWare/Hyper V
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Configuring network in VMware vSphere
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Configuring storage in VMware vSphere Etc.
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Power shell scripting
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Skills on virtualization/scripts/cloud
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Desktops, Laptops & Network printer configuration/
Troubleshooting & support
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Windows 7, 10 & Windows Server Operating systems
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Network knowledge & Troubleshooting
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Cloud computing & VPN
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PowerShell scripting is mandatory
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Knowledge on collaboration solutions like SharePoint, skype, WebEx
& Zoom
Responsibility of / Expectations from the Role
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Supporting Engineers/Developers on Desktops, Laptops and MFP
Network printer issues and configuration management
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Handling issue around MS products and desktops applications
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Handling vendors & Capable to work independently with
multiple teams and to close the issues/ requirements with in the client SLA
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Specialized in Desktop/Endpoint advanced solutions (Eg:
Lansweeper, DLP)
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Experience in Automation engineering & IT Process automation
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Monitor staging and Production environment
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Monitored and Trouble shoot staging and Production environment
using App Dynamics
V 0.0.1