Job Description
IT Support Engineer
Exp - 2 to 4years
Np- 15days to Immediate
Should have very good communication skills.
ITIL Certification/Microsoft certification is mandatory
Need work from ICON Chennai office from Day 1
installing and configuring client computer systems.
Responding to client IT support requests.
Meeting with clients to diagnose software, networking, or hardware issues.
Providing technical support on-site or via remote-access systems.
Offering solutions that meet the needs of the client.
Repairing hardware malfunctions, software issues, and networking problems.
Maintaining good client relations.
Tracking and managing work records.
Compiling job reports.