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  • Finance Vendor Management

Industry IT
Location Andhra Pradesh Hyderabad
Experience Range 4 - 6 Years
Qualification MBA
Not active

Functional Finance & Accounts
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

Job Role : Finance Vendor Management

Experience : 3+ YRS

Location : Hyderabad

Np- 15days to Immediate 

 

Roles and Responsibility 

 

Oversee management of vendor relationships and BPOs, analyze quality metrics and KPIs, identify process gaps, and drive continuous improvements to enhance the customer experience, resulting in a 15% improvement in customer satisfaction

Lead the development of new training programs for third-party support call centers to improve communication between support agents, restaurants, and customers

Negotiate vendor contracts valued  and ensure vendor compliance with contractual terms and obligations

 

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