Job Responsibilities/KRA - Windows L2 Support
Np- 15days to Immediate
Skill : Windows Admin, DHCP, CIMC, OS, DNS, AD, IDRAC, ILO, Installation, configuration, trouble shooting, Excellent communication.
Knowledge on DHCP, DNS, fileserver, AD , Troubleshooting ,VMware experience is mandatory.
Review of daily/weekly/monthly checklist
- Event log analysis at regular interval for maintaining the integrity of servers
- Repeat Incident / Alert Analysis
- Managing / reconfiguring of DHCP scopes and reservations
- Managing / reconfiguring of DNS
- System State backup
- Managing / reconfiguring terminal services, cluster services, file servers, CA
- Servers & KMS
- Necessary support for restoration or drill
- Preparation of MIR for Major Incidents
- Reinstallations raise due to incidents
- Vendor coordination
- Incident / Request Fulfillment / Change management
- Create Various infra reports and share with customer?s IT Team
- Cloud Windows Server provision & Hardening
- L3 support will be provided by customer/ OEM
V 0.0.1