• product Service Manager

Industry IT
Location Karnataka Bangalore
Experience Range 3 - 6 Years
Qualification cse (btech)
Open

Functional IT Software - Application Programming / Maintenance
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

Job Title: Product Service Manager

Experience: 3 to 6 Years

Notice Period: Immediate to 15 days

Location: Bangalore

JD:

Responsibilities:

·       Develop, adapt, and communicate new processes for support, infrastructure, monitoring team

·       Build relationship with third party and development team.

·       Manage transition from Build to Run

·       Functional management of shared resources

·       Managed efficient communication with customer and stakeholder to promote evolution, manage major incident.

·       Build and follow KPI on platform efficiency, cost, and availability

 

Skills required:

·       A minimum of 2-3 years' relevant experience working collaboratively with external & internal partners to drive scale and adoption.

·       Experience on Azure and cloud solution.

·       Azure fundamental certification (AZ900)

·       Customer oriented attitude.

·       Knowledge base management

·       Project management skills to structure the team growth and development.

·       ITIL framework.

·       Autonomy and pro activity in the day-to-day activities.

·       Excellent verbal and written communication skills with the ability to communicate at all interpersonal levels.

 

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