Job Title: Peoplesoft HCM
Experience:
3 to 8 Years
Notice
Period: Immediate to 15 days
Location: Bangalore
JD:
Key Responsibilities:
·
Communicate effectively with clients and
stakeholders in English to understand and resolve issues related to Peoplesoft
applications.
·
Gain a deep understanding of business processes
and how they are implemented in Peoplesoft modules.
·
Work in the shift from 2 PM to 11 PM IST (9 AM
EST to 12:30 PM EST) to support global clients and teams.
·
Troubleshoot client-reported issues in
Peoplesoft modules and provide timely resolutions.
·
Decode functional designs and specifications to
identify root causes of issues and implement corrective actions.
·
Gather requirements from clients for
enhancements or changes to Peoplesoft applications.
·
Create or update functional design documents
based on client requirements and business processes.
·
Develop test plans and test scripts for
upgrades, patches, and new implementations in Peoplesoft.
·
Collaborate with technical teams and developers
to ensure successful implementation of enhancements and fixes.
·
Provide training and support to end-users on new
features, enhancements, and processes in Peoplesoft applications.
Qualifications:
·
Bachelor's degree in Computer Science,
Information Technology, or related field.
·
Strong communication skills in English, both
verbal and written.
·
2+ years of experience in Peoplesoft support or
related roles.
·
Good understanding of business processes and how
they are implemented in Peoplesoft modules.
·
Ability to work in the shift from 2 PM to 11 PM
IST (9 AM EST to 12:30 PM EST) as required.
·
Experience in troubleshooting client issues,
decoding functional designs, and gathering requirements for enhancements.
·
Familiarity with creating or updating functional
design documents, test plans, and test scripts.
·
Knowledge of any other Peoplesoft module is an added
advantage.
·
Strong analytical, problem-solving, and
interpersonal skills.
·
Ability to work independently and as part of a
team, manage priorities, and meet deadlines.