Job Title: Operations Analyst
Experience:
1 to 3 Years
Notice
Period: Immediate to 15 days
Location: Delhi
JD:
Responsibilities:
· Assist in the day-to-day operations,
including data entry, processing transactions, and handling customer inquiries.
· Analyze operational data, identify
trends, and provide insights to improve efficiency and effectiveness.
· Prepare reports, presentations, and
documentation using MS Office tools, with a focus on advanced Excel functions.
· Collaborate with team members and stakeholders
to streamline processes, implement best practices, and ensure compliance with
regulations.
· Conduct research, gather
information, and contribute to the development of operational strategies and
initiatives.
· Maintain accurate records,
databases, and documentation related to operational activities.
· Monitor and report on key
performance indicators (KPIs) to track progress and identify areas for
improvement.
· Stay updated with industry trends,
regulatory changes, and best practices in operations management.
Qualifications:
· Bachelor's degree in Business
Administration, Finance, Economics, or related field.
· 1-3 years of experience in
operations, banking, or financial services industry.
· Strong communication skills, both
written and verbal.
· Proficiency in MS Office suite,
including Word, Excel, and PowerPoint.
· Advanced Excel skills, including
pivot tables, macros, data analysis, and reporting.
· Detail-oriented with excellent
analytical and problem-solving abilities.
· Ability to work independently and
collaborate effectively in a team environment.
· Knowledge of banking operations,
financial products, and regulatory requirements is a plus.
· Experience with CRM software or
database management systems is desirable.
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