Job Title: Information Technology - Application Support
Engineer
Experience:
3-7 Years
Notice
Period: Immediate to 15 days
Location: Bangalore
JD:
· Candidate will be responsible for
L1/L2 support for BPP batch and online applications.
· Candidate would also perform some of
the L3 duties as part of DevOps and provide support for weekend infra
migrations, validations and DR Tests.
· Experience Level: Level 2 (3-7
Years) , Relevant Experience - 5 years
· Qualifications: Masters or Bachelor’s
degree in Computer Science
Must have skills: (3-5 years of experience in all
the below must have skills)
· Java
· Oracle SQL, PL/SQL
· Unix Shell Scripting
· Control-M/Autosys
· Batch Monitoring
· Application Support
· Service-now or similar ITSM tool
Nice to Haves:
· (3 years of experience) Spring MVC
Framework , Microservices , COBOL
Tasks &
responsibilities:
· Batch monitoring and resolution of
batch issues.
· Investigate issues raised by business
users and provide resolution.
· Actively participate in Firecall for
major incidents and provide regular updates to stakeholders.
· Perform RCA for major incidents and
produce incident report for stakeholders.
· Perform regular application
maintenance tasks (Weekly, Monthly, Quarterly, Yearly)
· Liaise with Development team for
problem management and permanent resolution of production issues
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