• Desktop Support Engineer

Industry IT
Location Karnataka Bangalore
Experience Range 1 - 3 Years
Qualification Graduation
Open

Functional ITES / BPO / KPO / Customer Service / Operations
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

Job Title: Desktop Support Engineer

Experience: 1-3 Years

Notice period: Immediate to 15 days

Location: Bangalore

JD:

·       Bachelor's degree in Computer Science, Information Technology or relevant field.

·       Proven experience of working as a Desktop Support Engineer, Technical Support Specialist, or a related role.

·       Exceptional knowledge of working with Windows/ Linux and Mac OS systems.

·       Excellent written and verbal Communication Skills.

·       Strong knowledge on troubleshooting. desktop and laptop support.

·       Candidates who have worked previously as a technical support will be an added advantage

·       Proficient knowledge of computer systems and their peripherals such as a printer, scanner, etc.

·       Experience with various network connections addressing.

·       Excellent communication and interpersonal skills.

·       Ensure customer satisfaction by providing the best solutions to their queries.

·       Proficient knowledge of antivirus software.

·       Good problem-solving and multitasking skills.

·       Exceptional customer service skills.

A+| A| A-