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  • Technical support

Industry IT
Location Karnataka Bangalore
Experience Range 1 - 4 Years
Qualification BE
Open

Functional Software Development
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

Job Title: Technical support

Experience: 1-4 Years

Notice Period: Immediate to 15 days

Location: Bangalore

JD:

·       1-4 years of experience in technical support, preferably in an international voice process environment.

·       Strong troubleshooting skills with the ability to diagnose and resolve technical issues remotely.

·       Proficiency in communication, both verbal and written, with fluency in English for international customer interactions.

·       Familiarity with operating systems (Windows, MacOS), software applications, and basic networking concepts.

·       Customer-centric approach with a focus on delivering high-quality support and solutions.

·       Ability to work in a fast-paced environment, multitask, and prioritize tasks effectively.

·       Experience with CRM systems and ticketing tools for incident management and tracking.

·       Flexibility to work in rotational shifts, including weekends and holidays as per business requirements.

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