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  • Catalog Specialist I

Industry Insurance
Location Andhra Pradesh Hyderabad
Experience Range 1 - 3 Years
Qualification B.Com , (B.E)
Open

Functional Any Other
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

Job Title: Catalog Specialist I

Experience: 1-3 Years

Notice Period: Immediate to 15 days

Location: Hyderabad

JD:

·       Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions

·       Identify patterns emerging in the audits and contribute to process/program improvements

·       Provide timely response to stakeholders on related tasks as per SOP and SLA

·       Systematically escalate problems to the relevant owners/ teams according to pre-determined process

·       Maintain records of day to day work by updating trackers or workflow tools

·       Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks

·       Understand performance metrics for driving business goals

·       Work in a collaborative environment and contribute to the growth of the respective team/program

·       Develop a global perspective and understand the nuances of various geographies that company operates in.

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