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8+ Years of Level 3 support
experience in Windows Support and Administration
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Hands-on experience on Windows
Clustering Administration and troubleshooting
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Hands-on experience on VMware
support and troubleshooting
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Worked on BSOD, Performance
tuning, root cause analysis, crash dump analysis
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Large scale Windows patching
experience using WSUS & SCCM
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Good Experience in HP Blade
chassis and Dell Blade and Rack mount server experience
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Escalation handling in Windows
Support
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Good Knowledge on Hardware like
IBM, Dell and HP is required
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TCP/IP, DNS, DHCP knowledge
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Enterprise server management
experience
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Have experience on On-Call
support/ P1 incident handling / Escalation handling / RCA Finding
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PowerShell / batch scripting
experience
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Hands-on experience on windows
server, active directory, patching tools, server hardware (blade as well as
rack), various enterprise grade antivirus systems
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Hands-on experience of system
administration on DNS, DHCP, WINS and Group Policies
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Strong plus for candidate
having working (configure and troubleshoot) experience on breadth of
technologies e.g. terminal servers, windows clustering, MS NLB, VMware,
Hyper-V, Azure, AWS etc