• Operational Engineer / SAAS

Industry Insurance
Location Karnataka Bangalore
Experience Range 4 - 8 Years
Qualification Any

Functional Any
Job Description
About Us
“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
Roles and Responsibility

·         Provide troubleshooting and diagnostic support at L2 / L3 level for these technologies

·         Exposure to working on Cloud platforms for support and cloud operational monitoring tools

·         Server performance monitoring and apply the solution to increase the performance if need

·         Strong knowledge on windows server level issues handling and Active Directory

·         Incident, problem and service outage management

·         Visualization Qlik Sense or Tableau Platform Administration experience will be desirable but can be trained

·         Document and maintain work-instructions (Knowledgebase Management) and collaboration with infrastructure teams

·         Identify and raise system capacity related issues (storage, licenses, performance threshold) & Server Performance, capacity, utilization monitoring and Health monitoring

·         Research and recommend alternative actions for problem resolution based on best practices and application

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