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Hands on troubleshooting experience on windows 10 operating
system
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Must have worked in client server architecture model and
troubleshooting client server related issues within Active Directory domain
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Basic understanding DNS, DHCP, GPO management, performance
analysis
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Understanding on GPO at the client side
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Basics of Citrix VDI and troubleshooting experience citrix VDI
related issues
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Troubleshooting experience on application issues that are published
through Xenapp and App-V
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Basic knowledge of Citrix components like delivery controller,
director, studio and storefront
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Distributed file system
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Troubleshooting performance issues in client operating system
and basic understanding on server side performance
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Troubleshooting experience on common issues like login issues,
profile issues, file share and printing, slowness issues, VPN issues, antivirus
clients etc
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Experience on service now