3+
years of previous customer service experience a plus
Excellent
phone etiquette.
Outstanding
communication skills, both verbal and written.
Ability
to maintain a calm and polite manner in stressful situations
Excellent
organizational and multitasking skills
Willingness
to cooperate with customers and management to resolve any issues that may arise
Ability
to act with integrity, professionalism, and confidentiality with sensitive data
and conversations
Strong
organizational skills and strict attention to detail
Overall
willingness to jump right in and feel comfortable with a high-volume workload
in a remote setting
Must
be able to learn and apply quickly, as well as to dispense/share knowledge in a
team environment
Detail-oriented
works well in a team environment, and ability to work independently
Education Qualification:
Graduate
in any discipline
Other
certifications will be added advantage
Other Requirements:
Work
timings:
US hours - Pacific Time Zone
Travel: NA
V 0.0.1