• IT Engineer

Industry IT
Location Karnataka Bangalore
Experience Range 4 - 6 Years
Qualification (B.Tech)
Not active

Functional IT Software-Telecom Software
Job Description
About Us
“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
Roles and Responsibility

       Supporting end-to-end storage activities, including but not limited to assisting NAS and SAN technologies like NetApp CDOT / Oracle ZFS appliances / EMC Isilon.

Day-to-day operational tasks to support of our internal customers and external vendor partners. Strong troubleshooting skills along with coordination to fix and, track and report them to completion.

Communicate effectively on functional and technical aspects to ensure successful executions.

Attend scheduled calls outside of local working hours.

Capable to monitor, report, manage security, performance management, and role-based access control. Management of Global NAS Infrastructure Incident management, good knowledge of ticket management tools.

Be a team player. Ability to manage/handle Sev 1 tickets on priority Support On-Call 24X7.

Manage systems to provide insight into storage utilization, pools, allocation, and configuration.

Ability to manage/handle Sev 1 tickets on priority and work in night shifts.


Desired Competencies/Experience:


Sound knowledge in end-to-end storage activities.

Analytical/problem solving ability. Time management and organizational skills Ability and desire to learn new skills quickly.

Excellent communication skills, both verbal and written.

4 years of relevant storage NAS and SAN technologies.

Ability and willingness to learn new technologies and processes, and quickly apply them.

Ability to multi-task, balance competing priorities and follow up in a timely manner.

Ability to work seamlessly with both vendors and internal stakeholders.

Ability to collaborate with cross-functional team to achieve common objectives.

Ability to identify and drive continuous improvement on technology solutions.

Ability to identify and drive efficiency improvement initiatives.

Ability to escalate critical issues to internal and/or 3rd-parties, as appropriate, and communicate status and resolution to the team.

Ability to work in a team environment as well as independently while making sound decisions.

Comfortable working in a performance-based and structured environment while demonstrating high ethical standards.

Good knowledge of industry tools.

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