• SAP Engagement Product Analyst

Industry Other
Location Karnataka Bangalore
Experience Range 3 - 5 Years
Qualification Graduate

Functional Any Other
Job Description
About Us
“Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
Roles and Responsibility

Provide 3rd level functional support for countries in production. Activities will include but not limited to

Analysis and resolution of Functional Engagement Management issues and errors.

Liaison with SAP regarding system bugs / fixes.

Ensuring that Global and Local configurations are compatible.

System Upgrade and application of Support Packs.

Reporting and data extract requirements, report creation and execution, query creation and execution.

Maintenance, support and review system configuration of SAP Sales and Distribution and Plant Maintenance modules.

Design new functionality to enhance system functionality.

Troubleshoot system defects.

Maintain the integrity and quality of production data and operations.

Manage own workload to meet assigned deadlines.

Follow procedures and standards.

Interact with Management, Business Analysts, functional team, security team, and developers during the course of the job.

Participate in projects to create and deliver effective SAP EM solutions.

Liaise as needed with the EM information business analysts, super users, and subject matter experts to understand and prioritize. requirements, to ensure effective communication and documentation of the requirements

Interact daily with member firms and internal groups where appropriate to complete support needs (Partners, client service and administrative professionals, PMA team members), ranging in skill level and geographic location.

Provide status reports, isolate and resolve problems, initiate system enhancements as required.

Work with other SAP staff to increase their expertise in EM solutions.


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