Analyst (5 &
4) - Collections
Function: Operations
Noida, India
Inviting
applications for the role of Analyst - Collections
Looking for a Collections
Representative who would be responsible for managing all collection and dispute
resolution activities in accounts receivable and related settlement processes.
In this role, you will be expected to
work on strict deadlines, in a business environment while being a
good team player.
SAP knowledge and experience in
generating reports from SAP would be an added advantage.
Should be open to work in any shift as
per the business requirement.
Responsibilities:
In this role, you will be responsible for all the activities related to
Order to Cash domain.
·
Managing all collection and dispute resolution activities in accounts
receivable and related settlement processes.
·
Review disputes arising of shipments made to customer and provide
correct disposition to invoices.
·
This includes the collection of invoices and the management of all
related processes dispute identification and resolution, account
reconciliation, resolving open credits, managing write-offs.
·
The Debt Collector will effectively communicate and support the
collection goals, while providing quality customer service as well as actively
pursue knowledge of skills and tools to be used in all collection efforts.
·
Follow-up with various departments to get supporting documents/ info for
dispute/deductions resolution
·
Additionally, the Receivables Analyst must assess collectability, make
decisions to escalate internally and/or externally, and consistently follow up
for resolution.
·
Daily reporting of individual portfolios to track and monitor the past
dues.
·
Create SOPs for new processes, update current SOPs when necessary.
·
Ability to establish priorities, work independently and proceed with
objectives without supervision
·
Perform other assigned tasks and duties necessary to support the
Accounts Receivable department
·
Preferred qualifications:
·
Good analytical and problem-solving skills
·
Ability to learn ERP systems with preferable knowledge of SAP
·
Ability to communicate verbally and through e-mails with businesses
·
Good MS Office skills including MS Excel
·
Good Communication Skills & Typing Speed
·
Work experience of 1.5 to 7 years
·
Previous experience of working on process improvements is an added
advantage
Qualifications
Minimum qualifications
·
B.Com Graduation
·
Relevant work experience
·
Min I-Speak 7.0
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