Designation: Field Engineers.
Qualification:
Graduate (Hardware Networking).
Experience: 06
months and above.
Working hours: 9
- hours (General shift).
Rotational Week
off.
We will maintain
a pool of Field Engineers to provide onsite touch support for Reliance Retail
outlets for both IT equipment related calls from helpdesk.
The specific responsibilities of Field Engineers are
given below:
Provide outside
support to Reliance Retail Outlets for all IT calls.
Coordinate with
Regional Coordinator for tasks and activities to be performed.
Perform Periodic
Preventive Maintenance activities.
Get signoffs for
activities performed from Store Manager, State IT team and send report to
Retail Helpdesk.
Coordinate with
Retail Helpdesk for ticket status and call closure.
Coordinate with
Retail Helpdesk for Vendor related issues and escalate issues as may be required.
Coordinate with
MSL logistics for spares availability.
Perform initial
physical inventory verification and asset tagging and submit report.
Carry out IMAC
activity.
Rollout activity.
50%-70%
travelling will be there to cater services.
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