The Employee
Relations Specialist role is responsible for the intake of employee relations
inquiries, case handling and consultations. This role will focus on issues
related to flexible/remote work requests and COVID matters. S/He will report
into the People Solutions Employee Relations leader.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Proactively
manages employee relation matters including intakes, employee/manager
consultations and follow-up. Focusing on flexible/remote requests and inquiries
and COVID case handling and related inquires.
Leverages
advanced knowledge of ER best practices, including applicable local laws and
fair and equitable employment practices.
Monitors and
reports cases and issues managed.
Collaborates
with ER and HR teams and provides recommendations on areas of improvement
within the case management process.
Displays deep
knowledge of handling of sensitive and urgent matters.
Writes clear and
detailed technical documentation for cases.
May include some
labor relations duties such as interacting with unions, employee
representatives, or works councils.
MINIMUM QUALIFICATIONS:
Bachelor's
degree and 1+ years of Business, Human Resources, or related work experience.
Associate's
degree and 2+ years of experience in Human Resources or related work
experience.
High school
Diploma or equivalent and 4+ years of experience in Human Resources or related
work experience.
PREFERRED QUALIFICATIONS:
Bachelor’s
Degree or equivalent in Business, Human Resources, Psychology, Humanities, or
related field.
3+ years of
Human Resources- related work experience.
Proficient in
language(s) in addition to English.