Key Responsibilities:
·
Work with the operations team
to review priority reporting.
·
Deliver daily output in a
timely and accurate manner according to set
targets, using spreadsheet-based reporting.
·
Provide 1st line
troubleshooting support, assisting users with resolutions and escalation
to appropriate global teams.
·
Deliver ad-hoc project
activities, including improving working practices to deliver output
in the most efficient way.
A successful candidate
should have:
·
Strong Interpersonal skills.
·
Ability to organize and prioritize
workloads, together with the ability to handle deadlines and respond well under
pressure.
·
Excellent eye for
detail.
·
Keen to learn new skills and
comfortable asking for help and support.
·
Ability to operate as a member of a
team and work unsupervised.
·
Ability to adhere to standard policies
and procedures.
·
Good IT skills and knowledge
of Microsoft applications.
·
Keen interest in problem solving.
·
Ability to understand new applications.
·
Good level of
education with English Language as part of their curriculum.
·
Flexible in approach to work.
·
Needs to be
articulate, friendly and confident.
Qualifications
& Skills:
·
Any graduate (Expect
B.E) with MS office experience.
·
Fresher or 1 year
experience supporting MNC clients while working in a corporate
environment.
·
Experience using entire MS
office Suite.
·
Good Presentation skills.
Required
Experience: 0 to 1 year
Work
location: Hyderabad
Timings: 11 AM to 8 PM IST