• ServiceNow Engineer

Industry IT
Location Karnataka Bangalore
Experience Range 3 - 6 Years
Qualification BE
Not active

Functional IT Software - Client Server
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility
  • Job Title : ServiceNow Engineer

    Job Location : SHSPL, Electronic city, Bangalore - India

    No of Position: One Resource

    Experience: Between 3-4 years of relevant work experience.

     

     

    Job Responsibilities:

    • Work with the user community and global core team to assess current state processes, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements and concepts, and develop overall architecture and implementation plans.
    • Lead and deliver requirements, scoping and design workshops, ensuring requirements and solution are well documented. Drive implementation projects and coordinate rollouts through completion.
    • Excellently manage the trusted relationship with our stakeholders to deliver requirement.
    • Work closely with offshore team on coordination of monthly releases and implementation.
    • Completes all responsibilities as outlined as part of the performance expectation.
    • Maintain a current knowledge of ServiceNow product offerings and other supporting technologies.
    • Consult stakeholders on industry and ServiceNow best practices.
    • Prepare internal stakeholder and internal deliverables that are technology related.
    • Lead workshops to gather business/technical user stories.
    • Coordinate and solve complex technical issues.
    • Development of required integration components (SSO, LDAP, JDVC Probe, REST/SOAP Web Services).
    • End to End solution consulting in Service Catalog, Orchestration and automation using Integration Hub.
    • Scoped Application Development.
    • Minimum Qualifications and Experience:
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
    • Requirement
    • Must have experience developing Integration using Rest/SOAP webservices, Integration Hub, using ETL tools like SnapLogic, Dell Bhoomi, Mulesoft.
    • Must have expertise in ServiceNow coding (JAVA Script, Angular JS, REACT)
    • Must have strong knowledge and expertise in building workflows, flow designer, & implement automation using Integration Hub or other OOB ServiceNow plugins/connectors.
    • Experience in Virtual agent implementation including creation of Data Model, training the agent and creating custom flows is preferred.
    • Experience or Strong knowledge in ITOM capabilities of ServiceNow (Discovery, Event Management)
    • Strong knowledge or experience in ServiceNow HR Service Delivery and Workplace service delivery.
    • Interface with Product Owners, act as Technical Consultant/Sr Developer for certain projects.
    • Demonstrate experience in technical consulting roles and client facing.
    • Proficiency with web API?s, Data Integrations/ETL, Relational Databases.
    • Quick learner that can adapt to a fast-paced, ever-changing environment.
    • Minimum 5 years of ServiceNow implementation experience in a client consulting environment.
    • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity.
    • Self-directed and able to manage changing priorities.
    • Knowledge of LDAP, VPN, SSL, SSO, and other such technologies and standards.
    • Excellent understanding of emerging service delivery solutions, technologies, and methodologies.
    • Bachelor?s Degree in Computer Science, Computer Engineering or a closely related field.

    Certification

    ServiceNow Certified System Administrator (*Mandatory)

    Certified Implementation Specialist  IT Service Management/IT Operation Management (*Mandatory)

    ServiceNow Micro-Certification ? Virtual Agent (Preferred)

    ServiceNow Micro Certification ? IntegrationHub (Preferred)

    ServiceNow Micro-Certification ? Predictive Intelligence (Preferred)

     

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