Description – Managed Service’s
- An innovative, flexible and collaborative work environment
- Be part of an organisation that values diversity, inclusion, and respect
About The Role
Role Location: Bengaluru
Role Type: Managed Services
- Responsible Act as single contact point for any kind Onboarding related queries from local/regional Onboarding teams, recruiters, hiring managers and candidates
- Collaborate with all relevant internal stakeholders effectively to ensure results are achieved
- Focus on continuous improvement of the process and Maintaining a focus on reducing costs to ANZ while Adhering to ANZ policies and values
- Accurate & timely reporting of work results to the Team Leader/manager on a daily basis.
Your key priorities and responsibilities include:
- Meet Turn-Around-Time target 100%
- Meet accuracy target of 98%
- Prioritising and actioning Onboarding and Background check cases in ServiceNow
- Should be able to multi task
- Should be open to work in different shifts based on the geography supported
- Work collaboratively with other teams to ensure smooth and better Onboarding experience to the candidate
- Customer Satisfaction, Value Addition and Adherence to the process and policy
About You
To grow and be successful in this role, you will ideally bring the following:
- Knowledge of end to end recruitment and onboarding process process (Background checks)
- At least 2 years of experience in relevant industry preferred.
- Strong customer ethic to provide quality and timely customer service
- Should have good written and verbal communication skills
- Maintain data integrity
- Well-developed MS excel skills
- Extensive experience in admin in a fast paced and changing environment with minimal supervision
- Strong organisational skills with the ability to multi-task and prioritise work and self-organised to achieve the business goals
- Strong customer service focus with attention to accuracy and detail
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