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  • Operation Analyst

Industry Banking / Financial Services / Broking
Location Maharashtra Ahmadnagar,Akola,Amravati,Aurangabad,Bhandara,Bid,Buldhana,Chandrapur,Dharashiv,Dhule,Gadchiroli,Gondia,Greater Mumbai,Hingoli,Jalgaon,Jalna,Kalyan,Kolhapur,Latur,Mumbai,Nagpur,Nanded,Nandurbar,Nasik,Parbhani,Pune,Raigarh,Ratnagiri,Sangli,Satara,Sindhudurg,Solapur,Thane,Wardha,Washim,Yavatmal
Experience Range 1 - 3 Years
Qualification Graduate
Not active

Functional Banking, Insurance & Financial Services
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

      • 1.         Cheque Processing and Other Sub Processes Related to Cheques include monitoring and processing. Serve as either maker, checker, or authorizer of the transactions received. Ensure that transactions are completed accurately and that high-value, urgent transactions are prioritized.

        • Complete accurately the tasks assigned for the process within the cut-off time.
        • 2.         Ensure that the checklist is followed and the queue is monitored at all times.
        • 3.         Monitor and respond to email correspondence from Stakeholders and both internal and external clients.
        • 4.         Assist in issue resolution and providing an incident report in case of errors.
        • 5.         Escalate issues as soon as identified.
        • 6.         Complete all mandatory training assigned prior to the set due date.
        • 7.         Be a backup for other processes as long as no segregation of duty issue is identified.
        • 8.         Perform product verification tests (PVTs) on the system as and when required.
        • 9.         Provide process improvements to enhance the system and participate in project call as and when needed.
        • 10.         Deliver reports and administrative tasks assigned.


        Knowledge and Experiences


        • 1.         Advance knowledge of SWIFT messaging and Cheque Clearing Process/Workflow.
        • 2.         Advance understanding of the process and function and familiarity with the SOP's exceptions.
        • 3.         In-depth understanding of the process background and the associated whys.
        • 4.         Maker & Checker of processes; Also understand the End to End of the Process
        • 5.         Handle authorization of Transactions as per assigned limit or Access
        • 6.         Good understanding of how the systems for the process work and ability to use the software efficiently in day-to-day operations.
        • 7.         Does effective end-to-end queue monitoring and assists the team in the prioritization of transactions and tasks.


        Communication skills


        • 1.         Replies to all queries received and is able to provide an in-depth explanation as necessary.
        • 2.         Prepare and conduct presentations.
        • 3.         Initiates discussion with partner sites and maintains good working relationships.
        • 4.         Facilitates and leads meetings and discussions. Managing own and others' emotions and being sensitive to nonverbal cues.
        • 5.         All team members should share ideas, express opinions, and listen without bias.
        • 6.         Provides timely updates to teams and stakeholders.

         

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