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  • Analyst IB Services

Industry IT-Software / Software Services / testing
Location Karnataka Bangalore
Experience Range 3 - 5 Years
Qualification BE
Not active

Functional Any Other
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

Description:

Analyst IB Services

Exp - 3 to 5years

Np - 15days to Immediate

Responsibilities:

  • Quote creation and reporting (report extractions from SAP systems and other systems) - analysis of the data to arrive at critical pricing conclusions / decisions - using the VMware approved tools and software.
  • Work with Sales and Account Managers:
  • The analyst is expected to reach out to stakeholder(s) e-mails / instant messengers as well as over calls to resolve the issues.
  • Good understanding of the Service Level Agreements (SLAs) and a proven track record of meeting or improving the SLAs by being involved in ideation / analysis. Complete the work order within agreed timelines. Follow the escalation guideline as per the defined process.
  • Resolve Queries from the Customers / stakeholders within agreed timelines and with accuracy.
  • Process requests within agreed quality parameters.
  • Support critical quarter end and month end timelines.
  • Flexibility to work across time zones.
  • Required Skills: Bachelor?s Degree is a must.
  • 3 to 5 Years of experience in IT and ITes, preferably in the Quote-to-Cash domain.
  • Ability to communicate clearly and concisely in English.
  • Working knowledge of browsing through Oracle and extract information from SAP systems is an added advantage.
  • Self-driven, creative & learn with minimum support. Basic Analytical and problem-solving skills.
  • Flexibility in working hours as per business requirements (weekends & extended hours)

 

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