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  • L2 Application Support

Industry BPO / ITES
Location Karnataka Bangalore
Experience Range 3 - 5 Years
Qualification BE
Not active

Functional Any Other
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

Team: Cloud Application Team

Designation: L2 Application Support

Np- 15days to Immediate 


Essentials:

 

  • 1.         MUST HAVE: Proficient in Oracle SQL , PL/SQL , windows Batch & Unix shell scripts (2+ years of experience)
  • 2.         MUST HAVE: Strong analytical/Problem solving skills
  • 3.         MUST HAVE: Ability to work in 24/7 Shift cycles
  • 4.         MUST HAVE: Average to above Average Communication skills
  • 5.         GOOD TO HAVE: Prior experience on BY products
  • 6.         GOOD TO HAVE: Supply Chain Management Domain skill.

 

Roles and Responsibilities:

 

  • Fixing Batch failures/long runs
  • Maintain 100% Application availability
  • Application patching and validation
  • User management (create/password expirations etc., Role assignment)
  • Problem Management on recurring Batch failures/Application alerts
  • Catering to Ad-hoc requests

a.         Batch runs on Test to testing a functionality, feature, change request.

b.         Extracts/reports

c.         UI management

d.         Data management/Purging

e.         DB refresh requests

f.         UI performance issue (data coming in FE, exporting data from FE), Weblogic heap sizing, stuck threads.

g.         Making changes to scripts to add/update some requirement. minor enhancement.

h.         Change request/Promote to Prod.

 Catering to User queries

a.         basic Technical/functional cases

b.         troubleshooting UI issues.

  Assisting on Infra initiatives ? Unix password change, software currency, Vulnerabilities.

 

Experience: 3 to 4.5 yrs

 

Job-Location: Bangalore

 

Shifts: 24X7

 

 

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