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  • NAP Engineer

Industry IT
Location Tamil Nadu Kanchipuram
Experience Range 2 - 6 Years
Qualification (B.Tech)
Not active

Functional IT Software - Network Administration / Security
Job Description
About Us
“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified – a testament to our excellent culture, people, and processes.”
About Company
https://itstaffing.quesscorp.com/
Roles and Responsibility

  • Network Support Services NAP

    Np- 15days to Immediate 

     

    • Monitor the network proactively with tools like NNM and customized scripts
    • Prepare daily, weekly, monthly reports as per template
    • Maintain static IP list and IP address schema for internal & external networks
    • Maintain VLAN details of CO/RO network
    • Coordinate with vendors for technical support and follow escalation matrix till closure of the calls.
    • Prepare and maintain inventory of all network devices.
    • Prepare and maintain inventory of all network links details.
    • All changes in the client environment should be done in coordination with client network team with proper approvals and change management process
    • Logging calls, Vendor co-ordination for WAN Links and Network hardware support with respective product vendors or suppliers and tracking till closure.
    • Resolution of all network related calls in time, to follow escalation matrix for delayed response form service providers.
    • Creating configuration jobs in customer provided tool to roll out mass changes across the network.
    • Coordinating with DC & DRC engineers in resolving network related issues of branches

     

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