Job Title: Solutions Architect
Center/Posting Title: Solutions Architect
Department
JOB DUTIES INCLUDES PRIMARY RESPONSIBILITIES ONLY
- Perform comprehensive discovery analysis and definition of client requests and issues. They will document the implementation in the form of a technical ("blue-print") solution.
- Determine how products and services could be designed or modified to suit customers? needs. They also may advise customers on how best to use the products or services provided.
- Collaborate with the Business Units to create and present demonstrations of our solutions to prospective and existing clients. Part of an effective demonstration also includes being able to communicate at various levels to accommodate the audience and their specific interests in our solutions, whether it is from a technical or business aspect.
- Provide consultative technical support to customers and prospective clients by demonstrating the value of FTS?s technology and solutions during the Work Intake Process. The SA will work closely with members of the BRM team to ensure that FTS?s solution offerings are being clearly mapped to customer and prospect business needs.
- Work collaboratively with the BRM and the Business Units to effectively manage relationships with new and existing customers.
- Set appropriate expectations during the Work Intake Process to ensure customer satisfaction
- Work to align customer needs to the evolution of the FTS platform technology roadmap and will need a keen understanding of how to identify and instill industry best practices
- Should possess extensive knowledge of FTS platforms, including their components and processes.
- Act as a liaison between Business Units and Platform Engineering during design, development, testing, deployment, and ongoing maintenance phases, throughout the entire life cycle of the product.
- Combine exceptional communication skills, technical aptitude, and creative thinking to consult with prospective and existing clients to understand their business needs, map those needs to FTS solutions, and develop successful proposals that are relevant to clients requirements.
- Prepare proposals and presentations, respond to technical questions, and create statements of work.
- Analyze non-functional business requirements to ensure solution will accomplish customer's objectives and achieve their success criteria
- Work with business/functional/application team/clients to define, analyze, and document non-functional technical, security, and operational requirements.
- Complete current state analysis, requirements gathering, and documentation.
- Ensure the smooth transition of solution and discovery details to Platform Engineering after the contract has been signed and project initiated.
- Work with the other areas of the organization to analyze resource, infrastructure components, financial data and trends to incorporate into reusable tools for proposals, planning and capacity purposes
- Maintain a high personal level of industry and internal knowledge for all solutions
- Lead customers to understand how current or envisioned processes align to industry best practice (Technology Assessment)
- Communicate status to all levels of management.
JOB REQUIREMENTS
ESSENTIONAL POSITION FUNCTIONS
- Work as a direct contributor to delivery efforts across a wide range of technologies and applications
- Provide vendor management and financial governance, working with vendors, and other partners to drive enterprise cost strategies
- High organizational skills
- Ability to multi-task and meet deadlines
- Ability to work efficiently and productively without direction or guidance
- Capable of exercising extreme discretion and independent judgment
- Ability to handle extremely confidential information in a professional manner
- Ability to communicate, both verbally and written, with a high level of confidence
EDUCATION and/or EXPERIENCE
- Bachelor's degree, or equivalent, in engineering, computer technology, and related disciplines.
- 8-10 years working experience in related field
- ADDITIONAL SKILLS/CERTIFICATIONS/LICENSES REQUIRED
- Must be proficient at the techniques that go into the formulation of architectures, including requirements discovery and analysis, application of abstraction, formulation of solution context, solution alternatives identification and assessment, technology selection, and architectural configuration.
- Extensive understanding and experience in technology areas for Mainframe and Distributed platforms, networking, databases, HA/DR, security, PCI compliance, and other IT regulations
- Extensive technology understanding and experience with hardware platforms such as, Dell PowerEdge, IBM z-Series Mainframe, IBM p-Series, IBM i-Series, HP Non-Stop, HP Proliant, Unisys, EMC SAN/NAS storage, Operating Systems, Windows, Linux, AIX, VMware ESX, Solaris, HP-UX
- Databases, Oracle, IBM DB2, UDB, Informix, SQL Server, MySQL
- 3rd Party Applications and Tools; e.g. HP, IBM, EMC, Autosys, Control-M, Microsoft SCCM, SCOM, Active Directory, IIS, WebLogic, web Methods, WebSphere, Sterling, MQ Series, JBoss, Apache, Tomcat
- Enterprise level Architecture; WAN & LAN, Security, Firewall, Virtualization, Cloud, HA/DR
- Experience with application architectures and standards
- Ability to work closely with client/application architects, senior managers, and project managers to design and assist with the implementation of the solutions infrastructure related components.
- A hard working, pro-active, consultative approach and the ability to listen and motivate people.
- Demonstrated ability to work independently and complete assigned project responsibilities under limited supervision.
- Ability to analyze and draw conclusions on data, tools and abstract concepts
- Ability to understand standard financial practices (Capitalization, Depreciation, etc.)
- Familiar with Clarity PPM, Azure DevOps or Jira
V 0.0.1